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Accessibility lawsuits

Inaccessible websites and mobile apps are an active legal risk under the ADA, Section 508, and state laws like California's Unruh Act. Below are landmark cases — and the outcomes that shaped today's digital accessibility expectations.

Archies Footwear, LLC

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Caitlin Walsh alleging the company's website is not accessible to blind/visually impaired users.

Source

Bombshell Sportswear, LLC

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Caitlin Walsh alleging the company's website is not accessible to blind/visually impaired users.

Source

Brightech, Inc.

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Howard Wilson alleging the company's website is not accessible to blind/visually impaired users.

Source

Buck Knives, Inc.

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Howard Wilson alleging the company's website is not accessible to blind/visually impaired users.

Source

Cassandra's Kitchen, LLC

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Howard Wilson alleging the company's website is not accessible to blind/visually impaired users.

Source

DH7 Enterprise, LLC

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Howard Wilson alleging the company's website is not accessible to blind/visually impaired users.

Source

Florida Cracker Trading Company, LLC

2025

Website

M.D. Florida

Pending

ADA Title III website accessibility complaint filed by Z'Leah Liburd alleging the company's website is not accessible to blind/visually impaired users.

Source

GoSupps.com, LLC

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Caitlin Walsh alleging the company's website is not accessible to blind/visually impaired users.

Source

Island Watch, Inc.

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Caitlin Walsh alleging the company's website is not accessible to blind/visually impaired users.

Source

Kao USA, Inc.

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Caitlin Walsh alleging the company's website is not accessible to blind/visually impaired users.

Source

Puckerbutt Pepper Company, LLC

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Andre Battle alleging the company's website is not accessible to blind/visually impaired users.

Source

Sport-Haley Holdings, Inc.

2025

Website

U.S. District Court

Pending

ADA Title III website accessibility complaint filed by Shaleah Raines and Sylvia Santos alleging the company's website is not accessible to blind/visually impaired users.

Source

T & M Jewelry, Inc.

2025

Website

N.D. Illinois

Pending

ADA Title III website accessibility complaint filed by Howard Wilson alleging the company's website is not accessible to blind/visually impaired users.

Source

Tarpley Music Company, Inc.

2025

Website

U.S. District Court

Pending

ADA Title III website accessibility complaint filed by Lucas Rice and Christopher Walters alleging the company's website is not accessible to blind/visually impaired users.

Source

Vale Food Company, LLC

2025

Website

S.D. Florida

Pending

ADA Title III website accessibility complaint filed by Victor Ariza alleging the company's website is not accessible to blind/visually impaired users.

Source

Dallas Mavericks / NBA

2021

Mobile app

S.D. New York

Settled

A blind season-ticket holder sued over the Mavericks' mobile app being unusable with screen readers, highlighting that ADA Title III obligations extend to native mobile apps used by ticket holders.

Source

Peloton Interactive

2021

Mobile app

S.D. New York

Settled

Class action alleging Peloton's digital content (app and on-demand classes) lacked captions and screen-reader support for deaf and blind subscribers.

Source

Uber Technologies

2021

Mobile app

N.D. California

Class certification granted; ongoing

Crawford v. Uber — blind riders alleged the Uber app's wait-time fees and driver cancellations discriminate against disabled passengers using service animals or needing extra time.

Source

Patreon

2020

Mobile app

S.D. New York

Settled

Murphy v. Patreon — class action alleging the Patreon website and mobile app were inaccessible to blind users; settled with accessibility remediation commitments.

Source

Beyoncé / Parkwood Entertainment

2019

Website

S.D. New York

Settled

Conner v. Parkwood Entertainment alleged Beyoncé's official site denied blind fans equal access. The high-profile case drew attention to celebrity and entertainment brand accessibility obligations.

Source

Domino's Pizza

2019

Website

U.S. Supreme Court (9th Cir.)

Plaintiff victory; ADA applies

Guillermo Robles, a blind customer, sued because Domino's website and mobile app could not be used with a screen reader. SCOTUS declined to hear Domino's appeal, letting the 9th Circuit ruling stand that the ADA applies to websites and apps connected to physical places of business.

Source

Eddie Bauer

2018

Website

W.D. Washington

Settled with WCAG 2.0 AA commitment

Davis v. Eddie Bauer — blind consumer class action settled with Eddie Bauer agreeing to conform its site to WCAG 2.0 AA and provide ongoing testing.

Source

Blick Art Materials

2017

Website

E.D. New York

Motion to dismiss denied; settled

Andrews v. Blick Art Materials — the court issued an influential opinion that the ADA covers commercial websites regardless of nexus to a physical store.

Source

Five Guys Enterprises

2017

Website

S.D. New York

Motion to dismiss denied; settled

Markett v. Five Guys — court rejected the argument that the ADA does not cover websites, allowing the suit to proceed. Eventually settled with accessibility commitments.

Source

Hobby Lobby

2017

Website

C.D. California

Plaintiff prevailed on key motions

Gorecki v. Hobby Lobby — court denied Hobby Lobby's motion to dismiss, rejecting due-process and primary-jurisdiction defenses for inaccessible websites.

Source

Winn-Dixie Stores

2017

Website

S.D. Florida (later 11th Cir.)

Trial win, reversed on appeal 2021

Gil v. Winn-Dixie was the first ADA website accessibility case to go to trial. A blind customer won at trial, but the 11th Circuit later vacated, holding websites are not "places of public accommodation" in that circuit.

Source

Harvard University

2015

Website

D. Massachusetts

Settled 2019 — captioning required

National Association of the Deaf v. Harvard. Harvard agreed to caption new public-facing video and audio content and to meet WCAG 2.1 AA on its websites.

Source

H&R Block

2014

Website

D. Massachusetts (DOJ consent decree)

DOJ consent decree, $100k civil penalty

DOJ intervened in NFB v. H&R Block. Consent decree required WCAG 2.0 AA conformance for the website, mobile apps, and online tax-prep tool, plus damages and penalties.

Source

Netflix

2012

Website

D. Massachusetts

Settled — captioned all streaming content

National Association of the Deaf v. Netflix. The court held the ADA applies to web-only businesses. Netflix agreed to caption 100% of its streaming library by 2014.

Source

Target Corp.

2008

Website

N.D. California

Settled for $6 million + $3.7M fees

National Federation of the Blind v. Target — first major ADA web accessibility class action. Settled with a $6M damages fund and ongoing accessibility monitoring of Target.com.

Source

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